Tobi Lütke
CEO of Shopify; argues River turns public agent work into a company-scale teaching workshop.
Tobi Lütke is the CEO of Shopify and the author of the X Article "Learning on the Shop floor." In it, he compares his teenage apprenticeship in Germany to Shopify's current use of Shopify River, an AI agent that operates inside public company Slack channels.1
His central claim is organizational: AI agents become more valuable when their work is visible. Private assistant windows may help one person, but public agent collaboration turns every interaction into searchable apprenticeship material, allowing prompt patterns, debugging methods, team-specific skills, and judgment to diffuse across the company.1
Mentioned in 2 pages
Work, teams and companies
People & organisations